Telephone Banking

Right for you if:
  • You want the freedom and convenience to bank any time, day or night

  • Telephone Banking gives you the freedom to bank 24 hours a day, 7 days a week from any touch-tone phone in the country. If you have a ScotiaCard with at least one Scotiabank account linked to it, you can access Telephone Banking by contacting us.

    Customer Service Representatives are available to assist with Telephone Banking Monday to Friday, 8:00 A.M. to 6:00 P.M.

    Scotiabank Telephone Banking gives you the freedom to:

  • Pay bills

  • Transfer funds between accounts of similar currency

  • Enquire about deposit account balances

  • View credit card and line of credit balance and payment information

  • Check daily foreign exchange rates

  • Obtain a list of the last 10 transactions on your Savings or Chequing Account

  • Scotiabank Telephone Banking benefits include:

  • Control: Telephone Banking is available 24 hours a day, 7 days a week, so you choose your banking hours

  • Record keeping: Upon successful completion of a bill payment or transfer-of-funds transaction, you will be given a transaction reference number for your records

  • Assistance: Our representatives are available to help with Telephone Banking Monday to Friday, 8:00 A.M. to 6:00 P.M.

  • Security

    Scotiabank is committed to keeping your personal information confidential and secure while using Telephone Banking:

  • Only you can obtain your account information once we confirm both your ScotiaCard number and self-selected Access Code. As an added security feature, you can change your Access Code at any time to further protect your account information

  • Know that Scotiabank will never unexpectedly phone or email you asking for your Access Code, Personal Identification Number (PIN), credit card, account numbers, or other such information

  • Do not divulge your Telephone Banking Access Code to anyone, and report any suspicious requests to Scotiabank immediately by contacting us

  • To get started with Telephone Banking, all you need is your ScotiaCard.

    When paying bills, ensure that you have the paper version with you, as the last three digits of the account number of each bill will be necessary for payment.

  • Register for Telephone Banking by contacting us

  • Follow the menus to listen to the Bill Payment Demo

  • Learn more about protecting your Scotiabank PIN and passwords

  • Need more information?

    In Person

    Contact us to speak with a Scotiabank customer service representative

    Contact Us
    In a Branch    

    visit a local branch near you.

    Find a local branch